After announcing plans in August 2016 to roll out operations in Guatemala, Uber began offering services in specific cities on 12 December 2016 (El Diario de Hoy). According to El Periodico, the company has at least 1,000 Guatemalan drivers in its fleet who have had to pass a series of checks, like submitting prior prison records, and registering with the tax administration. A spokesperson for Uber added that the company sees Latin America as the region for the most growth in 2017 (El Periodico).
New rates and rules went into effect on 4 November 2016 for app-based car services like Uber to function in Mexico City, Milenio reported on 7 November 2016. Under the new regulations, riders will have to pay at least US$0.20 for two new sets of fees as well as a 1.5 percent surcharge for a local transportation and mobility fund. Uber, which legally began service in the Mexican capital city on 2 August, also introduced the first redesign to their app in five years. According to Diario de Juárez on 5 August, Uber has helped increase the amount of new car sales in Mexico. However, taxi drivers are opposed to the service, while some local Uber drivers claim to be suffering from low commissions and excessively high costs (El Financiero, 14 July 2016).